Holding of Nation-wide Pension Adalat, 2022 on 5th May, 2022: DoP&PW writes to all Ministry/Department with SOP and report form

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 Holding of Nation-wide Pension Adalat, 2022 on 5th May, 2022: DoP&PW writes to all Ministry/Department with SOP and report form

No. 1/39/2021-P&PW (E)
Government of India
Ministry of Personnel, P.G. & Pensions
Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhawan,
Khan Market, New Delhi,
Dated March 21, 2022

OFFICF MEMORANDUM

Subject:-Holding of Nation-wide Pension Adalat, 2022-reg.

The undersigned is directed to refer to Department of Pension & Pensioners’ Welfare DO letter of even number dated 10.01.2022 and dated 01.02.20222 (copies attached) from Secretary (Pension) addressed to all Secretaries for convening Nation-wide Pension Adalats in the third week of March, 2022, by each Ministry/Department/Organization/Field-formation by leveraging technology through Video Conferencing.

2. It has now been decided to hold a Nation-wide Pension Adalat on Thursday, May 5, 2022 so that this Government initiative has an All India impact. Accordingly, all Ministries/Departments/Organizations are requested to make their arrangements for holding their Ministry/Department/Organization Nation-wide Pension Adalat, preferably through Video Conferencing on May 5, 2022.

3. The concerned grievance-holder also to be invited for the Adalat along with all the concerned officials to instantly settle the case/grievance. Grievances requesting a change in extant policy/rules or not as per extant policy/rules need not be taken up in the Adalats.

Encl: as above

(Sanjoy Shankar)
Deputy Secretary to Govt of India

All Secretaries to Government of India

V. Srinivas, IAS
SECRETARY

GOVERNMENT OF INDIA
MINISTRY OF PERSONNEL PUBLIC GRIEVANCES & PENSIONS,
DEPARTMENT OF PENSION & PENSIONERS’ WELFARE
LOK NAYAK BHAWAN, KHAN MARKET,
NEW DELHI-110009

D.O.No. 1/39/2021-P&PW(E)

January 10, 2022

The Department of Pension & Pensioners’ Welfare has been conducting Pension Adalats across Ministries, throughout the country, as part of Good Governance, to minimize Pensioners’ grievances. As you may be aware, redressal of Pensioners’ grievances is high on the agenda of the Government.

2. It has been decided, to convene a nation-wide Pension Adalat in the third week of March, 2022, by each Ministry/Department/Organization/Field formation through Video Conferencing, for which, a suitable date shail be communicated in due course. The main objective of this Adalat would be prompt resolution of pensioners’ grievances, within the framework of extant policy guidelines.

3. The hallmark of the Adalat would be leveraging digital technology and conduct the Adalat through VC. While holding these Adalats, each Ministry should ensure the presence of all concerned stake-holders viz. HoD, DDO, PAO and officials of concerned Banks, at the Pension Adalat from their respective locations on VC. A notice, in advance, intimating the time and link for the Video Conferencing for the Adalat, should also be sent to the concerned Pensioners for their participation, if they so desire. For effective resolution of the grievances, it is imperative that the Departments should examine the cases in advance and make extensive preparations for the Adalat. Only those grievances are to be taken up which fall within the extant Pension policy/ guidelines. Family Pension cases should be given priority. The Ministnes/ Departments/ Organization having field formations in different parts of the country may organize the Pension Adalats in these formations during that period, so that this effort has a pan-India effect.

4. A nodal officer may please also be nominated from your Ministry, who shail coordinate within your Ministry as well with the Department of Pension & Pensioners’ Welfare. The nodal officer will intimate the details of the cases being taken up in the Pension Adalat/s of your Ministry and also intimate the outcome of the Adalat/s in the prescribed proforma (copy enclosed). It is also requested that the name of nodal officer nominated from your Ministry may kindly be intimated to this Department latest by 31st January, 2022. solicit your kind personal attention for the involvement & support of your Ministry in this exercise in making this endeavor a grand success.

Yours sincerely,

Encl: As above

(V. Srinivas)

The Secretaries of all Ministries/Departments,
Government of India

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