Bharat Pensioners Samaj

Release of Stagnation Increment notionally for the purpose of Pension under the 10th Bipartite Settlement/ Joint Note: IBA Order | Central Govt Employees - 7th Pay Commission - Staff News : Release of Stagnation Increment notionally for the purpose of Pension under the 10th Bipartite Settlement/ Joint Note: IBA Order

  RBI/2020-21/87 CEPD.CO.PRD.Cir.No.01/13.01.013/2020-21 January 27, 2021 All Scheduled Commercial Banks (excluding Regional Rural Banks) Madam/Dear Sir, Strengthening of Grievance Redress Mechanism in Banks Please refer to the ‘ Statement on Developmental and Regulatory Policies ’ issued as part of the  Monetary Policy statement dated December 4, 2020 , wherein it was stated that with a view to strengthen and improve the efficacy of the grievance redress mechanism of banks and to provide better customer service it has been decided to put in place a comprehensive framework comprising certain measures. 2. Reserve Bank of India has taken various initiatives over the years for improving customer service and grievance redress mechanism in banks. Detailed guidelines on customer service were issued to banks encompassing various aspects of operations that impact customers. The Banking Ombudsman Scheme was introduced in 1995 to serve as an alternate grievance redress mechanism for customer com

 CGHS CIRCULARS ISSUED DURING THE YEAR 2020.-CLICK HERE TO READ