The Web Responsive Pensioners' service has been developed to provide single point web solution for pensioners to obtain comprehensive information relating to status of the pensions and pension payments.
Pensioners can avail the following services after registration on CPAO website:
Pensioners can view their profile and also of the bank and PAO concerned.View list of all Pension Payments &Revision Orders sent to banks from CPAO.Pensioners can download Pension/Revision Orders sent to Banks from CPAO website.Pensioners can view details of monthly payments of pension that are credited to their bank accounts, i.e. their basic pension,dearness relief, medical allowance, arrear payments, etc.
This information is being made available from the monthly scrolls received from the banks. Payment details of the last six transactions are shown.
Pensioners are now provided with an SMS facility for tracking status of pension process at CPAO, and at the stage of grievance registration & disposal.
Easy Registration on CPAO Web Responsive Pensioners Service -
Pension Processing Status Tracking : Retired and retiring pensioners can track status of their pension cases of both new as well as revision like date of receipt of their cases in CPAO and date sent from CPAO to the Bank. To track the pension status, in respect of retired government employees, PPO numbers, date of birth and date of retirement/date of death are required.
Important: For retiring employees, PAN number and date of retirement is required. - Click given link for more information
Information required for Registration:
PPO No.Date of BirthDate of Retirement/DeathMobile NumberEmail ID
Note: Please check your Email ID before registration
How to registered on Web Responsive Pensioner's Service
1st Step:- In first screen of Registration enter correct PPO Number & click Submit Button
2nd Step: In second screen fill Date of Birth and Date of Retirement/Death in DD/MM/YYYY format
Example:- for Date of Birth 05th March 1949 fill 05/03/1949 [enter only digit "/" not required]
3rd & last important Step:-
User ID: - In box near to UserID choose your easy user ID and check the availability. Suggested to keep user-id equal to Email User ID, which is easy to remember. If your email ID is vmurugan @ gmail.com then try first "vmurugan" as your User ID and check availability.
Password & Confirm Password: Write a secure password same in both box and memorize/note it.
Security Question/Answer: Next have to select security question, select any one security question suitable to you and write the answer of selected security question. Please note this is required of recovery of your forgotten password, therefore choose security question related to you and your own answer.
Mobile No.: Fill your own correct mobile number to get information via SMS in future.
Email ID: Fill your Email-ID carefully.
Captcha Image: Enter the Image text correctly. You can change the image by clicking the button next to it. Appearance of Captcha Image is depends on Internet Speed and browser setting. If captcha image is not appearing then check the internet speed or change the Internet Browser.
Now Click the "Create my Account" Button, will get the congratulation message and link to login. In login screen fill your User-ID & Password. Now view your all details.
Above process also can be done in Smartphone.
Sign-Up! Only for Central Civil Pensioners.
Other users and CCAs / CAs / PAOs may contact 1800117788 Or cccpao[at]nic[dot]in for any help or query.