No Delay or deficiency in delivery of services to the pensioners – CPAO GOVERNMENT OF INDIA

MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
PHONE: 26174596, 26174456, 26174438
CPAO/RBD & Comp/MwB/2018-19/N-2
13/09/2018
To
Heads of CPPCs of Authorized Banks
Subject: Uploading of E-scrolls in a regular and systematic manner
Sir/Madam,
Para 8.1.2 of Central Pension Processing Centre guidelines says that “The scrolls received from banks are compiled into monthly accounts in Central Pension Accounting Office by debiting the Composite “Pension” grant of Government of India for central civil pensions. This forms the basis of the preparation of the Union Finance Accounts and the Appropriation Accounts (Civil). In order to ensure budget monitoring, it is imperative that banks incur the authorized expenditure and report the same to CPAO in a regular and systematic manner”. Despite this provision, it has been observed from discrepancy report prepared by CPAO that Banks/CPPCs are not forwarding scrolls to CPAO in time. It is pertinent to mention that there are pending scrolls for a long period A summary report in this regard is attached for ready reference.
Pendency of scrolls reflects as ‘Suspense Balance’ in CPAO ‘s account. Continuous increase in `Suspense Balance’ due to non-compliance of CPPC guidelines has been viewed very seriously by 0/o CGA. Para 9.4.2 of CPPC guidelines clearly says that “Government (or the RBI) may impose penalties for delay or deficiency in delivery of services to the pensioners or non-compliance of orders regarding pension disbursement”.
In light of the above, banks are hereby instructed to upload the e-scrolls in accordance’with the CPPC guidelines. If the banks fail to do so, action may be initiated which includes penalties or debarment form Government Business (Pension) or both.
This issues with the approval of competent authority.
Yours faithfully,
(Md. Shahid Kamal Ansari)
Assistant Controller of Accounts
Ph. No. 011-26103074
Signed Copy