Comprehensive Guidelines for the Nation-wide Digital Life Certificate Campaign 4.0, November 1st to 30th, 2025: DoP&PW O.M.

 

F.No.1(2)/2025-P&PW(H)-10819
Government of India
Ministry of Personnel, PG & Pensions
Department of Pension & Pensioners’ Welfare

3rd floor, Lok Nayak Bhawan
Khan Market, New Delhi
Dated: 30th July, 2025

OFFICE MEMORANDUM

Subject: Comprehensive Guidelines for the Nation-wide Digital  Life Certificate Campaign 4.0, November 1st to 30th, 2025

The Digital empowerment of pensioners is the stated policy objective of the Government of India. In this regard, a Nationwide Digital Life Certificate Campaign is coordinated by the Department of Pension & Pensioners’ Welfare annually from the 1st to 30th November. The large scale Campaign is executed in collaboration with Public Sector Banks, India Post Payments Bank, UIDAI, MeitY, Pensioners’ Welfare Associations and stake holder departments of Ministry of Defence, Ministry of Railways and Department of Posts. In the last three years, more than 4.50 crore DLCs have been generated by pensioners belonging both, to the State Governments and Central Government. The DLC Campaign 4.0 is proposed to be held in November 2025 in 2000 cities/towns across India.

2. In order to conduct this Campaign, DoPPW shall obtain the support of the following stake-holders:

·         India Post Payments Bank (IPPB)

·         Pension Disbursing Banks

·         Pensioners’ Welfare Associations

·         Department of Telecommunications

·         Ministry of Defence (for their own pensioners)

·         Ministry of Railways (for their own pensioners)

·         All Ministries/Departments

·         State Governments through their Treasuries/Pension Disbursing offices

·         Employees Provident Fund Organization (EPFO)

·         PIB, DD & AIR (for media support)

·         UIDAI & MeitY (for technical support)

3. Nation -wide DLC campaign 4.0 Features:

·         There shall be a common All-India banner of the Nationwide DLC Campaign to be shared separately by DOPPW.

·         DoPPW shall nominate its Nodal officers for the States. These Nodal Officers shall tie up with the Campaign Nodal officers of the different stake­ holders, as given above for the respective States/UTs.

·         The campaign duly executed through DLC Camps would be held at all Districts Headquarters in collaboration with IPPB and Pension Disbursing Banks. Hence, there may be a city/town which would have multiple camps either of two or more Banks or of IPPB, CGDA, Mio Railways and Banks.

·         The cities have been identified and multiple locations within each city shall be identified by Banks and other stakeholders.

·         Camps will be organized at the identified multiple locations in each city, shortlisted for the Campaign by the banks/CGDA/ Mio Railways/IPPB/ State Government( s).

·         Each Bank shall nominate its nodal officers for each State/UT who shall coordinate with the Bank’s nodal officer for each city for the Campaign. DoPPW shall coordinate with the State Nodal Officers only.

·         IPPB shall nominate Nodal Officers for each district across India.

·         M/o Defence, M/o Railway, D/o Telecommunications and EPFO shall appoint their own Nodal Officers, accordingly dovetailing the locations as covered by DoPPW

·         UIDAI and MeitY shall also nominate Nodal officers for technical support for each State/UT.

·         PTB & DD shall nominate its Nodal officers for publicity in each State/UT

·         From September, 2025, onwards wide publicity is to be carried out through social media, print media and by all stakeholders.

·         The Banks associating with the Campaign will hold camps on all days of the month of November, 2025.

·         IPPB/ CGDA/ Mio Railways/State Government(s) associating with the Campaign in a particular State shall hold camps on designated days of November, 2025 and communicate details of the same to DoPPW.

·         MeitY will give real-time support on the progress of the Campaign.

·         A Social Media group of all the Nodal officers shall be created by DOPPW for real-time sharing of information during the Campaign.

4. A separate DLC portal with URL https://ipension.nic.in/dlcportal/ is available wherein details of Nodal Officers at State and City level shall be registered. All inputs related to the Campaign such as URLs of tweets and PIB notes/ press releases are to be entered in this portal. The user manual for the DLC Portal is attached for reference.

5. Pre-Campaign Prepa ration Phase (1st August -31st October, 2025)

·         Nomination of Nodal officers by DoPPW, all Banks, IPPB, Defence, Railways, State Governments, EPFO, UIDAI, MeitY, PIB and DD.

·         State-wise meetings of all the stake-holders for the identified cities/towns with DoPPW officials.

·         Training of Nodal officers & Training of trainers by DoPPW/ UIDAI/ MeitY for submission of DLC through Face Authentication and use of DLC Portal.

5. (a) There is a special provision for pensioners aged 80 years and above to submit their Life Certificates in the month of October also to ensure continuity of their pension. The Banks should ensure equipping their branches to provide DLC related service to the super senior pensioners from 1st to 31st October, 2025 also.

6. Campaign Period activities (1st November – 30th November, 2025)

·         Launch of Nationwide DLC Campaign 4.0.

·         DLC camps in identified cities/towns as per schedule. In all other places, Banks/ IPPB/ CGDA/ Mio Railways/State Government(s) shall keep the facility open.

·         Daily updation of data centrally by MeitY of the progress of the Campaign on the DLC Portal.

·         Release of PIB statements and tweets for every city by respective nodal officers. This shall be monitored by the DoPPW official in-charge of that particular State/UT. The links of PIB, tweets as well as DD coverage will be shared by the Nodal officers on the portal/social media group.

·         Release of Nationwide DLC campaign booklet and film by DOPPW.

7. The Role of Ministries/Departments/Banks and State Governments are at Annex. 1. The SOP regarding Face Authentication techniq ue is at Annex. 2. User Manual for DLC Portal is at Annex. 3.

8. Media Plan

·         All awareness material on DLC / Face Authentication will be available on the DOPPW portal. Nodal officers can use that material for widespread awareness.

·         DoPPW will release 2 print advertisements covering whole country for awareness about DLC/ Face authentication giving details of National campaign on 15th September and 15th October, 2025.

·         DoPPW shall send SMS to the Central Government Civil Pensioners whose mobile numbers are available in DoPPW database in the month of October
& November, 2025.

·         Banks/ IPPB will conduct an awareness campaign in the identified cities in local languages in local newspapers in advance so that pensioners participate in these camps.

·         DD/AIR coverage of each camp-site in all cities.

·         September 2025 onwards, twitter series will be launched covering DLC/Face authentication SOP, info graphics, short videos, success stories of DLC campaign 2025 for widespread awareness about DLC.

·         Release of DLC campaign booklet at the end of campaign.

Appended:

1.    The Role of Ministries/Departments/Banks and State Governments 

2.    SOP

3.    User Manual for DLC Portal

(V. Srinivas)
Secretary to Government of India