Centralised Public Grievances Redress and Monitoring System (CPGRAMS)
Centralised Public Grievances Redress and Monitoring System (CPGRAMS) GOVERNMENT OF INDIA MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS (DEPARTMENT OF ADMINISTRATIVE REFORMS & PUBLIC GRIEVANCES) LOK SABHA UNSTARRED QUESTION NO. 2451 (TO BE ANSWERED ON 16.03.2022) GRIEVANCE CELL 2451. SHRI MOHANBHAI KALYANJI KUNDARIYA: Will the PRIME MINISTER be pleased to state: (a) whether a grievance cell has been set up for redressal of complaints received from various Ministries? (b) if so, the details of the complaints received and that are pending during the last three years and the current year? (c) the details of the individuals and the departments against which the complaints have been received? and (d) the details of the efforts being made for quick redressal of complaints? ANSWER MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER’S OFFICE (DR. JITENDRA SINGH) a) to (c): The Government has set up a...