Redress grievances in 60 days: PM to babus
Addressing public grievances within the shortest possible time should be the top priority of bureaucrats, Prime Minister Narendra Modi told senior officers on Wednesday.
Reviewing the progress of different ministries towards handling and resolving public grievance during his monthly PRAGATI meeting — the ICT-based multimodal platform for pro-active governance and timely implementation — Modi directed officers to act within the next month to ensure that grievances, barring exceptions, are disposed of within 60 days.
Noting that grievance-redressal is one of the “biggest aspects of a democracy”, the PM urged officers to speed up the pace of work towards this end.
Reviewing the digitisation of land records, Modi also called for integration of all land records with Aadhar at the earliest. “He emphasised that this is important to monitor implementation of the Pradhan Mantri Fasal Bima Yojana,” the government statement said.
The PM also reviewed the progress of key infrastructure projects in the road, railway, power and oil sectors, spread over Madhya Pradesh, Chhattisgarh, Haryana, Rajasthan, Gujarat, Maharashtra, Karnataka, Uttar Pradesh, Bihar and Jharkhand, the release said.
Noting that there is now healthy progress among states for investment in terms of ease of doing business, Modi called for more concerted efforts to maintain and build on the momentum.