Government of India
Ministry of Personnel, P.G. and Pensions
Department of Pension and Pensioners’ Welfare
3rd Floor, Lok Nayak Bhavan,
the 31st Dec., 2012
Subject: Introducing a dedicated day for attending pensioners in person - reg.
The undersigned is directed to inform that in order to facilitate mitigation of problems of Central Civil Pensioners, it has been decided that on every Wednesday, concerned officers of the Department of Pension and Pensioners’ Welfare will be available between 1500 and 1600 hrs, in person, in Room No. 310, Lok Navak Bhavan (near Gate No.1) to meet pensioners and, as far as possible, answer the queries/points raised by the pensioners.
2. The Central Civil Pensioners, aggrieved of pension related matters and seeking clarification etc., on application of any of the following rules/regulations may meet the concerned officers of this Department along with a written submission, by appearing in person, on the prescribed date, time and venue, and make use of this facility.
3. The rules being administered by this Department are:
(I) CCS(Pension) Rules, 1972;
(ii) CCS(Commutation of Pension) Rules, 1981;
(iii) CCS(Extra-ordinary Pension) Rules;
(iv) GPF(CS) Rules, 1960; and
(v) CPF(lndia) Rules, 1962.